Intel IT implemented a proactive problem management process based on analysis of objective, largely system-generated data from client PCs across our worldwide environment. Using this approach, we have increased client stability by reducing the number of blue screen system crashes by over 50 percent (more than 3000 a week), and we are beginning to realize benefits in other areas including application crashes. Get details on how you can reduce system and application crashes in Improving Client Stability with Proactive Problem Management (328KB, PDF).


Very good read. Is there an opportunity to discuss the tools/practices Intel is using further?
Happy day all , We can reduce system & application crashes in improving client stability with Proactive Problem Management. Thanks.