Resources
Posted Sep 26, 2007 2006 Information Technology Performance Report
This annual publication from Intel IT describes how the organization performed in 2006, contributing USD 1.3 billion in business value to Intel.
Posted Sep 21, 2007 Attend a virtual Intel Premier IT Professional best practices seminar
To give you a taste of the IT best practices content we present at the local Intel Premier IT Professional seminars, we’ve posted several video presentations including the accompanying slides. This virtual seminar includes the following presentations:
- Managing IT for Business Value, by Ron Miller, Intel IT Portfolio Manager
- Reinvigorating the Business Client, by John Hengeveld, Senior Technology Strategist with Intel’s Digital Enterprise Group
- Aligning IT with Business Automating PC Management by Kevin Unbedacht, Senior Technologist from Altiris
- OpenManage* and Integration with Microsoft Operations Manager by Kent Sparling, Enterprise Technologist in the Canadian Advanced Systems Group, Dell Canada
- Security, Compliance and Disaster Recovery Best Practices by Jonathan Clemens, CISM, CISSP, Intel IT Enterprise Security Oversight Manager
Posted Aug 20, 2007 Leveraging the Business Value of Windows Vista* with Intel Technology
With unprecedented volumes of data, increasing compliance requirements, greater risk of data loss and the hardware mix shifting to laptops, what’s an IT manager to do? This presentation explains how IT can translate these business challenges to business value in an approach that combines Windows Vista with Intel® Core™2 Duo, Intel Graphics and other Intel hardware solutions.
Posted Jul 27, 2007 The PC Strikes Back: How You Can Make the PC a Business Asset
Intel IT Services manage more than 77,000 mobile and 14,000 desktop PCs in 144 sites in 60 countries—all under ever tightening budgets. In this article posted on FierceCIO.com, authors George Clement, a Systems Programmer for Intel IT, and Richard Lansford, a business value analyst with the Intel IT Business Value program, say that by treating the PC as an asset, rather than a piece of expendable hardware and by employing new strategies and technologies, Intel has been able to lower costs, achieve greater productivity and increase both worker satisfaction and IT efficiency.
Posted Jun 1, 2007 A Look Inside Intel’s IT Operations
Intel’s annual information technology performance report details how Intel IT reorganized in 2006 to improve results and met their three strategic objectives. Read this preview of the report from the Intel Premier IT Professional magazine.
Posted Jun 1, 2007 Intel Premier IT Magazine — Summer 2007 Edition
This is the on-line version of the Intel Premier IT magazine for Summer 2007.
Posted Apr 24, 2007 Measuring and Driving IT Business Value
Presentation by Ron Miller, IT Portfolio Manager, Intel IT
Posted Apr 3, 2007 Business Value of IT
Presentation by Malvina Nisman, IT Business Practice Manager, Intel IT Innovation, Intel Corporation
Posted Apr 2, 2007 Measuring IT Success at the Bottom Line
This white paper exlains IT’s business value program, which provides a framework to measure and evaluate IT products, services, and support in terms that reflect business benefits.
Posted Jan 2, 2007 Examining IT Business Process at Intel
At Intel IT, the focus is shifting away from individual products and towards customer satisfaction. Underpining this new focus is an emphasis on cross-service IT operations standards. This report examines Intel IT’s adoption of Microsoft’s IT Infrastructure Library (ITIL)-based Microsoft Operations Framework* (MOF) standards as a means toward that end.


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