Resources Tagged with 'business value'

At Intel IT, the focus is shifting away from individual products and towards customer satisfaction. Underpining this new focus is an emphasis on cross-service IT operations standards. This report examines Intel IT’s adoption of Microsoft’s IT Infrastructure Library (ITIL)-based Microsoft Operations Framework* (MOF) standards as a means toward that end.

The Metrics of IT Business Value: How Intel reshaped its IT department from a cost center to a business partner.This is the full magazine as a single PDF. You can also download individual articles.

Everyone talks about the business value of IT. Read how Intel did something about it by focusing on three key areas: cost savings, operational excellence and savvy investment in technology. In this Intel Premier IT Professional magazine article, Jayne Mae, Corporate Program Manager, Intel and Robert A. Lansford, Business Value Analyst, Intel, explain Intel’s business value metrics.

This white paper explains the Business Value for IT Makeover tool that is specially designed for the small and medium sized businesses to justify their IT investments, make data driven decisions through forecasting of business benefits from such investments. It also helps them to demonstrate actual business benefits derived from the investments. The tool itself is also available to download for Intel Premier IT Professional members.

Champ Merrick, IT Business Value Program Manager for Intel Information Technology, describes Intel’s approach to measuring business value at an Intel Premier IT Professional local IT best practices seminar.

Presentation by Ron Miller, Portfolio Manager, Information Technology Group, Intel Corporation

Presentation by Champ Merrick, IT Finance Manager, Information Technology Group, Intel Corporation

Presentation by Malvina Nisman, IT Innovation Portfolio Manager, Intel Corporation

The Maturity Assessment Worksheet, referenced in Martin Curley’s webcasts and presentations on Managing IT for Business Value, provides a tool for organizations wanting to know where they stand on the road to business value maturity.

In this excerpt from Managing the IT Capability by Martin Curley, Director of IT Innovation for Intel Corporation, writes on Competing on IT Capability, Managing IT Assets for Value and Agility, and The IT Organization. The complete book is available from Intel Press.