Resources Tagged with 'IT metrics'

Hear what Intel’s CIO, John Johnson has to say about Intel IT’s metrics in the latest podcast from IT. Johnson talks about what Intel IT measures, the importance and benefits of the measurements and the role metrics play in proving how IT has been and continues to be successful in the deployment of new technologies and management of existing technologies and services. He also talks about how Intel IT is benchmarked against other industry partners and how this activity allows Intel to rate their performance against the industry.

This white paper exlains IT’s business value program, which provides a framework to measure and evaluate IT products, services, and support in terms that reflect business benefits.

The Metrics of IT Business Value: How Intel reshaped its IT department from a cost center to a business partner.This is the full magazine as a single PDF. You can also download individual articles.

Everyone talks about the business value of IT. Read how Intel did something about it by focusing on three key areas: cost savings, operational excellence and savvy investment in technology. In this Intel Premier IT Professional magazine article, Jayne Mae, Corporate Program Manager, Intel and Robert A. Lansford, Business Value Analyst, Intel, explain Intel’s business value metrics.

Champ Merrick, IT Business Value Program Manager for Intel Information Technology, describes Intel’s approach to measuring business value at an Intel Premier IT Professional local IT best practices seminar.

Presentation by Ron Miller, Portfolio Manager, Information Technology Group, Intel Corporation

Presentation by Champ Merrick, IT Finance Manager, Information Technology Group, Intel Corporation

Presentation by Malvina Nisman, IT Innovation Portfolio Manager, Intel Corporation

The Maturity Assessment Worksheet, referenced in Martin Curley’s webcasts and presentations on Managing IT for Business Value, provides a tool for organizations wanting to know where they stand on the road to business value maturity.

In this excerpt from Managing the IT Capability by Martin Curley, Director of IT Innovation for Intel Corporation, writes on Competing on IT Capability, Managing IT Assets for Value and Agility, and The IT Organization. The complete book is available from Intel Press.